Haulage contracts are the bread and butter of every haulier,
especially when it comes to major clients that seek to work with firms
in the long term. This is why it is imperative that all documents, from
brief one-time delivery contracts to long-term heavy haulage contracts,
are written up flawlessly. Make sure to correct these common errors
found in many ill formulated contracts out there:
No definition of terms and parties involved in the contract
There
is a good reason why many formal contracts start out by defining the
terms they use. Differentiating the pickup points from the destination
points, the customer from the haulier, the transportation services
offered from the transportation logistics needed to plan out the trip -
all these things need to be clarified right at the very beginning to
prevent anyone from misunderstanding any parts.
Ill-defined range of services subject to misinterpretation
Speaking
of definition, you have to clearly outline the scope of your duties as
the haulier in the haulage contracts. Make sure to define what you will
be carrying and how you will carry it in order to make sure you are not
overextending your services to areas not covered by the contract.
Carrying heavy loads to the agreed upon warehouse is one thing, but
handling return loads is an entirely different matter that needs to be
clarified.
Using unnecessary adjectives and adverbs
Adjectives
and adverbs may be very useful for marketing purposes, but they have no
place in formal documents. The papers should contain quantifiable
facts, not words that can be interpreted differently depending on the
person reading them. If you must use adjectives, like "heavy" (in heavy
loads), then you must define them in a measurable manner. In our
previous example, you have to define the minimum and maximum weight
limits to differentiate heavy from light loads.
Unfair charges and indemnity clauses
Always
make competitive offers and be fair when it comes to your
responsibilities should you fail to render the services outlined in your
agreement. Clients will feel better knowing you will take measures when
something unforeseen happens, so give them the assurance they need in
the form of reimbursements should problems arise. And make sure to
continually study the rates being offered by your competitors - you
don't want to lose customers to other hauliers because they are making
better offers than you.
Lack of negotiation and clarification
Remember
that contracts are only set in stone once both parties agree to the
terms involved. Everything is subject to change until that happens, so
don't stonewall your clients when it comes to finalising the details.
Present the document as is but listen well when they ask to modify a
part. Make counteroffers or concessions as you see fit, but never rebuff
them by saying you cannot change the terms.
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