From: email@example.comOther items:
Date: Sep 13, 2012 2:05 PM
Subject: RE: RAIL DELAY BLUE
This is a follow-up from our earlier conversation. According to my research, equipment has been reset to cool the lower level of our Crystal City Station, which will do away with the humidity. We will correct the air conditioning system after the summer season is over. Again, thank you for your patience and ridership.
Rail Transportation Customer Service
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Metro says they've closed some NTSB recommendations (WMATA)
Metro just doesn't get how people use transit or how bad L'Enfant is (WaPo)